Team from Adobe,Oracle, Salesforce



Centers in Bangalore and Delhi

CX Consultants


Data Scientists and CX Strategists

About OneDirect

OneDirect was launched in 2009 with the purpose of helping Indian brands overcome challenges they faced with respect to
Customer Experience Management. OneDirect has evolved as a pioneer in the CEM space with a suite of world-class products that have been
implemented by revered market leaders. This validation has strengthened our position as front runners in customer experience.

Enterprise Clients
$25 Million
investment raised
7+ Years
of experience


Life’s too short to work at a boring company. Join us, build yourself!

We are identified by our ‘Do whatever it takes’ attitude. We are always on the lookout for smart, intelligent and passionate people who would like to
work in an energetic and fast-moving environment. If you’re interested in finding a place for yourself in this exciting growth story then

Our Investors

Sequoia Capital provides venture capital funding to founders of startups who want to turn business ideas into enduring companies.
As the "Entrepreneurs Behind the Entrepreneurs," Sequoia Capital's Partners have worked with innovators such as Steve Jobs
of Apple Computer, Larry Ellison of Oracle, Chad Hurley and Steve Chen of YouTube,Tony Hsieh of Zappos and Reid Hoffman and Jeff
Weiner of LinkedIn. To learn more about Sequoia Capital visit

ru-Net is today one of the world's most innovative and ambitious Internet and Technology investment companies.
Headquartered in Moscow, ru-Net invests in great teams that build market-leading companies. Since inception,
ru-Net has invested at the early stage in many promising businesses that became a significant companies including:
Yandex (symbol YNDX on Nasdaq), Ozon, Biglion,, iContext, and iMobilico.

From The Press..

Recent Activities

Quest 2017

India’s largest customer experience management summit organized by OneDirect.
300+ CEOs, CMOs, CSOs and veterans in customer experience management from 100+ leading
brands across India and UAE engaged in our quest for excellent customer experience.

See What OneDirect Can Do For You